We understand that sometimes someone will over-buy or change their mind. All plant material and hard goods must be returned within 14 days from the purchase date. All returns must be accompanied by the receipt and in the original container or packaging.
Trees & Shrubs covered by this warranty must be planted in the ground. Trees & Shrubs planted in containers are not guaranteed (Please ask for details about Trees/Shrubs container plantings)
Plants that ride home in the back of trucks need some protection. Please bring an old sheet(s) or burlap to protect your plant material from windburn, excessive heat and cold during transit. Plants that are damaged from improper care after purchase will not be replaced.
On occasion, customers cannot transport their plant material the day of purchase. All plants that have been paid for but not picked up seven (7) days after purchase will be subject to a $5 per day storage fee.